Privacy Policy

Effective Date: July 27, 2026
Last Updated: July 27, 2026

Transco Lines, Inc. (“Transco Lines,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our websites, landing pages, recruiting platforms, online applications, mobile experiences, and other digital services (collectively, the “Site”).

By using our Site, you agree to the practices described in this Privacy Policy.

Information We Collect

We collect information in two ways:

Information You Provide

You may voluntarily provide personal information when you:

• Apply for employment
• Request information
• Contact us
• Complete online forms
• Subscribe to updates
• Communicate with us by email, phone, text message, or chat

Information may include:

• Name
• Email address
• Phone number
• Mailing address
• Employment history
• Driver qualification information
• CDL information
• Resume or application information
• Other information you voluntarily provide

Information Collected Automatically

When you visit our Site, we and our authorized service providers may automatically collect information through cookies and similar technologies, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Time spent on pages
• Referral source
• Website interactions
• Clickstream data
• Form interactions
• General location information derived from your IP address

This information helps us improve our website, enhance recruiting efforts, maintain security, and understand how visitors use our Site.

Cookies and Tracking Technologies

Our Site uses cookies, pixels, web beacons, local storage, and similar technologies to:

• Remember your preferences
• Improve website functionality
• Analyze website traffic
• Measure advertising effectiveness
• Improve recruiting campaigns
• Protect against fraud and security threats

These technologies may be provided by trusted third-party vendors.

Where required by law, including California law, we obtain your consent before placing non-essential cookies or activating non-essential tracking technologies.

You may update or withdraw your cookie preferences at any time through our Cookie Preferences or Cookie Consent Banner.

Managing Your Cookie Preferences

You may update your cookie preferences or withdraw your consent at any time by selecting the “Cookie Preferences” or “Manage Consent” link located in the footer of every page of our website.

Selecting this link will reopen our Cookie Consent Manager, allowing you to review or modify your consent choices for non-essential cookies and similar tracking technologies.

Essential cookies necessary for the operation and security of the website cannot be disabled.

How We Use Your Information

We use your information to:

• Process employment applications
• Contact you regarding recruiting opportunities
• Respond to your inquiries
• Verify application information
• Improve our recruiting process
• Personalize your website experience
• Improve website performance
• Send requested communications
• Comply with legal obligations
• Detect fraud and maintain website security

Information Sharing

We do not sell your personal information.

We may share information only with:

• Service providers that assist with recruiting, applicant tracking, communications, website hosting, analytics, security, or IT services
• Government agencies when required by law
• Professional advisors such as attorneys or auditors when necessary
• Successors in the event of a merger, acquisition, or sale of company assets

All service providers are required to use personal information only for providing services on our behalf.

Communications

If you provide your contact information, we may communicate with you regarding:

• Employment opportunities
• Recruiting updates
• Application status
• Driver onboarding
• Company announcements
• Customer service matters

You may opt out of promotional emails at any time by using the unsubscribe link contained in those emails.

Text message recipients may opt out at any time by replying STOP. Reply HELP for assistance. Standard message and data rates may apply.

Your Privacy Choices

You may request to:

• Access the personal information we maintain about you
• Correct inaccurate information
• Update your information
• Delete information where legally permitted
• Withdraw consent where applicable
• Opt out of marketing communications

To exercise these rights, contact us using the information below.

Data Security

We maintain administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Security measures include:

• Secure HTTPS encryption
• Access controls
• Password protection
• Secure hosting environments
• Network monitoring
• Employee access restrictions based on business need

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Third-Party Websites

Our Site may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

Third-Party Service Providers and Tracking Technologies

We periodically review the third-party technologies used on our website. This table may be updated as providers are added, removed, or changed.

Live Chat Services

If you use our live chat feature, please be aware that it is provided by Crisp, a third-party customer communication platform.

Information you submit through the live chat—including your name, email address (if provided), chat messages, technical information such as your IP address, browser information, pages visited, and timestamps—may be transmitted to, processed, stored, and recorded by Crisp on our behalf.

We use this information to:

• Respond to inquiries
• Provide customer support
• Improve our services
• Maintain quality assurance
• Detect fraud or abuse
• Maintain records of customer communications

By initiating a live chat, you acknowledge that your communications may be processed by our third-party service provider for these purposes.

Online Forms

Our website uses Jotform, a third-party online forms platform, to process employment applications, recruiting inquiries, contact requests, and other submitted forms.

When you submit a form, the information you provide—including your name, email address, phone number, mailing address, employment history, uploaded documents, IP address, browser information, and any additional information you choose to provide—is securely transmitted to Jotform for processing on our behalf.

Jotform processes this information solely to provide its services to Transco Lines and does not use your information for its own marketing purposes.

Children’s Privacy

Our Site is intended for individuals who are at least 18 years of age and is not directed toward children under 13. We do not knowingly collect personal information from children.

California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including the right to:

• Know what personal information we collect
• Request deletion of your personal information
• Correct inaccurate personal information
• Receive information about how your personal information is used
• Be free from discrimination for exercising your privacy rights

Requests may be submitted using the contact information below.

California Invasion of Privacy Act (CIPA) Notice

Certain interactions with our Site may be monitored, recorded, or analyzed using technologies designed to improve website functionality, recruiting performance, customer service, fraud prevention, and website analytics.

These technologies may include:

• Website analytics
• Session replay tools
• Visitor interaction analytics
• Recruiting platform analytics
• Chat technologies
• Marketing pixels

By using our Site and consenting to non-essential cookies through our Cookie Consent Banner, where applicable, you acknowledge that your interactions with our Site may be recorded or analyzed by Transco Lines and our authorized service providers for these legitimate business purposes.

Transco Lines does not sell your personal information or authorize third parties to use your information for their own independent marketing purposes.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, technologies, or third-party service providers. Whenever material changes are made, we will revise the Effective Date and Last Updated date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us:

Transco Lines, Inc.
Website: https://transcolines.com
Phone: 479-967-5700
Mailing Address:
1731 West State Highway 10
Russellville, AR 72802